WHSmith eMagazines

1. Women's Weeklies
2. Women's
3. General
4. Men's
5. Automotive
6. Sport
7. Entertainment
8. Technology
9. Leisure
10. News & Business
11. Youth
12. International

0 Item / £ 0.00

You are here : Home > FAQs

Registration/Account

Minimum system requirements

Which software and operating systems is the Delivery software compatible with?

Registration/Account

Can I have an account if I live abroad?
I have forgotten my login and/or password
How do I amend/access my account details?

Delivery Account

What is my password?
How do I set up Delivery Manager?

Payment

What payment methods do you accept?
Are payments secure?
I can’t seem to use my Pick & Mix credits to buy a magazine, what should I do?
I’ve just bought/subscribed to a magazine but I have not yet received it.
Can I pay using a non-UK bank card?

Ways to Buy

Subscription

When will my account be debited?
I have just subscribed to a magazine but I have not yet received the latest issue, why?
Can I cancel my subscription at any time?
I have just re-subscribed to a magazine but I have not yet received the latest issue, why?

Pick & Mix

When will my account be debited?
How can I check how many credits I have left to use?
If I have not used my credits in the current month, can I carry them over into the next month?
Can I buy certain magazines using my credit card and not use my Pick & Mix credits?
How do I cancel my Pick & Mix subscription?

How do I download?

I have just bought a magazine, how is it downloaded onto my computer?
I’m using Delivery for the first time and I cannot download my magazines onto my computer, what do I do?
My computer is on a secure network, will I be able to download magazines?
My magazine has not downloaded properly, can I download it again?
I have more than one computer, is it possible to access my magazines on each machine?
Can I download another copy of my magazine?
How long does it take to download a magazine?
My magazines don’t seem to have downloaded, why is this?
Magazine downloads have stopped, what can I do?
If I lose a magazine that I have downloaded what can I do?
How do I manage the magazines which I have downloaded?
What does ‘History’ refer to in Delivery Manager?
Where can I find more information on Delivery?

Reading

Benefits of digital magazines

What are the benefits of a magazine being digital?

Reading your magazines using Delivery

Why do I need to install Delivery?
Can I read my magazines offline?
Where can I find my downloaded magazines?
Where can I find the Delivery software?
Can I print my magazine?
Can I store my magazines on a USB key?
How long can I keep my magazines for?